Refund policy

100% Satisfaction Guarantee: Return your maker for any reason within 60 days for a full refund of purchase price! Go ahead and try your maker with the free starter packets before returning as there is no cost to you to just try a couple of batches. Please contact us for details on where to return your maker and what information to include.

Lifetime Guarantee with Forever Exchange: As long as you are buying our starters every month, you can exchange any maker that stops working for a replacement forever! Otherwise, you can return a broken maker for a free exchange for an entire year from the date of purchase.